Scaffolding for Student Generated Content?

The subject of student generated content seems to be in a state of dynamic flux at the moment, most notably due to the fact that access to media that lets users broadcast their points of view to the world is increasingly available. The fashion for blogging saw a massive uptake in the noughties with all and sundry blasting out opinions and advice. Platforms like Facebook and Twitter have simply served to fan the flames of this already highly combustible brush fire. 


So just how useful can this phenomenon be for educators? There are several issues that struck me as important if SGC was to be a useful tool for learning;

• Focus; I have found myself on many occasions in my elearning past being completely thrown off-course in my investigations. The sheer breadth and connectivity of the web is enticing, but can waste time and leave one feeling lost. My sense is that for SGC to be productive, we must find ways to give direction and guidance, without being restrictive.
• Scaffolding/ Pedagogies: The web 2.0 generation is likely to resist/reject the kind of guidance that declares absolute truths. However, I can think immediately of three ways to provide scaffolding that can keep students on the right track; 1. a variety sources of credible information, 2. tools to help with the interpretation and discussion of this information and 3. fora in which students can seek mentorship in the application of what is learned. 
• Student Motivation: the most promising aspect for the growth of SGC that I can see is that it lets the student follow their own interests. In the online arena, participation of students is voluntary, hence prompting students to create content that has meaning for them, albeit with support, challenge and input from others, seems the only way to generate widescale participation.
• Plagiarism: this was a topic I did not see covered in any of the articles that I read, but the move to e-portfolios and web 2.0 assessment seems to lay tutors/educators open to much greater plagiarism. The OU's methods of providing discussion fora and using the evidence of forum posts for assessment is one way of discouraging plagiarism. The tutor/student discussion around ECA submissions is another such method. I am sure that, in time, software that identifies authorship of material will progressively become commonplace and should, hopefully stamp out the abuses that are no doubt currently taking place.

Comments that resonated from my H807 readings included:

A wider content provider base means more areas of knowledge can be covered (Chin 2006)

The challenge for educators is to define emerging pedagogies in terms of 21st

century skills where the ability to use new technologies and to shape social communication and interaction using a range of multimedia tools will define success in the future. (Johnson & Dyer, p2)

• Adaptive learning support is a type of learning support typically found in tutorial session or peer group informal learning.

• Computer-based adaptive learning support (Ljubojevic et al, 2005) has the goal of orchestrating the available reusable learning objects so as to meet a particular learner’s context and learning needs. (Cook and Light 2006, p56)

Although content provision can provide scaffolding for internet based learning it is community pull, characterised by social discourse and dialogue, which provides opportunities for critical reflection, problem solving and collaboration. (Johnson & Dyer, p2)

The most effective learning occurs where the learners’ interests are aroused and their self-defined pathway meets their needs, (Johnson and Dyer, p2) 

Since all users can become potential content providers, little is known about the credibility of the person and the content being posted (Chin, 2006)

in a corporate environment, there must be some measure of oversight to ensure the quality and accuracy of content (Chin, 2006)

Evidence from the study shows that participants are not driven exclusively by vocational objectives, being motivated by a variety of personal goals, which include, but do not rest upon, keeping up to date. (Cook and Light 2006, p59)

Chin, P. (2006) The Value of User-Generated Content, Intranet Journal, http://www.intranetjournal.com/articles/200603/ij_03_07_06a.html (Accessed 8th June 2011).

Johnson, J. and Dyer, J. (2006) ‘User-defined content in a constructivist learning environment’ [online], elearning papers, http://www.elearningpapers.eu/index.php?page=doc&doc_id=8404&doclng=6 (Accessed 9^th June 2011).

Student Generated Content; F2F

I have read several of the recommended H807 articles on the subject of Student Generated Content; what I have been wondering is - what is the link between Student Generated Content and Social Constructivism? Here I will reflect on my recent use of Social Constructivism in a Face to Face setting, in which one of the outputs has been Student Generated Content. In particular I want to think about the kind of scaffolding and pedagogy that means that the learning objectives of the client and the student are met. I am hoping this will help me create some guidelines that can be applied in the online setting.

In a current face to face programme of mine we are making extensive use Social Constructivist pedagogies. The client has engaged us at a critical point in her company's growth to reinforce amongst all staff (new and experienced) the essential difference they are seeking to bring to the troubled banking sector. When it came to the session in which we were engaging with the subject of the principles that will guide the way employees act, the client was very anxious that we had failed to give her a slot in which she could explain these concepts to the audience. What we had done was to:

• encourage existing employees to bring their own examples of these principles in action today 
• encourage new employees to bring examples of treatment they had experienced from companies that they have appreciated/admired
• provide high level descriptions of the five principles
• organise employees into groups that have varying amounts of company experience

There is another structural benefit at play here, too, which is that the company is part of the Virgin group, which has a strong brand presence amongst consumers.

With all of these pieces in place, we set the mixed groups on a task of 'storytelling' and working out together how they would explain the company's principles to their mum or their pals in the pub! All I can say is that the results have been most impressive, and are being collected into a repository of stories that can be accessed by any employee. They have taken concepts that are more typically converted into 'corporate gobbledegook', and turned them into authentic and personal explanations. Having been initially concerned at the 'lack of structure' the client has agreed that the outcome was exactly what she was looking for, and is now happy with this pedagogy going forwards!

I have to say that the quality and credibility of the outputs does vary - but these sessions and the conversations they are generating back at work are a perfect way to inform and develop newcomers, and to iron out misunderstandings without declaring anyone right or wrong;-) When all is said and done, getting principles into action can only be done if people agree with them and are motivated to work out how to use them for themselves.

In the next blog I will attempt to draw out some principles of Student Generated Content that can be applied in the online setting.